The following terms are applicable to all orders places with Flame Tree Kitchen.
Menu selections and set up to be agreed no later than 10 week days out from the event (please note this does not include public holidays). We require confirmation of your final guest number and ALL dietary requirements no later than 4 week days out from your event (please note this does not include public holidays).
Any decreases in numbers of guests after the final number is advised (4 week days out) may result in the original confirmed number invoiced for. Decreasing in numbers of guests within 48 hours will result in the previously agreed notified number being invoiced for.
Cancellation of the catering within 7 days of the function / event will incur a 50% charge of the arrangements to date. Cancellation within 48 hours of the function / event will incur a 100% charge of the arrangements to date including ordered, prepared food and rostered staff.
A 15% surcharge on all food ordered and beverage consumed will apply on New Zealand recognised public holidays.
Our menu content is always subject to change due to market or seasonal availability.
Minimum orders may apply.
Buffet meals are always prepared and served in volumes that ensure ample food is available for the confirmed guest number.
Additional guests over the confirmed number dining from the buffet will be charged for. In some cases there will be excess food however, for Health and Safety reasons, this excess food will be removed at the end of service and will not be available for guests to take home, in keeping with our Food Control Plan.
In addition, any food service will be available to the guests for a maximum duration as outlined by our team, to ensure all Health and Safety regulations are adhered to.
A deposit payment of 50% is required upon menu confirmation and payment of the remaining amount is required three working day prior to the event. Additional charges, including beverage on consumption, will be invoiced following the event with payment due within seven days.
A venue site visit may be appropriate to view the space and discuss your vision further.
Menus can be created to suit the vision for the function and accommodating a budget.